Privacy Policy

Effective Date: September 15, 2026
Last Updated: September 15, 2026

The UK Study Expert LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our university search and matching tools, join our communities, register for events, purchase products or services, or otherwise interact with us.

1. Who We Are

The UK Study Expert provides information, resources, communities, events, programs, and professional services related to UK university admissions.

For purposes of applicable privacy laws, The UK Study Expert LLC is responsible for determining how and why personal information is processed.

The UK Study Expert LLC
600 S Dixie Hwy, Suite 559
West Palm Beach, Florida 33401
United States
Email: [email protected]
Website: theukstudyexpert.com

2. Information We Collect

Depending on how you interact with us, we may collect: 

  • Contact information, including your name, email address, telephone number, and location
  • Age, anticipated university entry year, professional role, school, employer, or organization
  • Academic information, qualifications, degree interests, university preferences, and application materials
  • Information submitted through quizzes, forms, surveys, downloads, inquiries, and registrations
  • Purchase, billing, transaction, account, and participation information
  • Event, community, counselor tour, travel, dietary, or accessibility information
  • Communications, reviews, testimonials, community contributions, and other content you provide
  • Photographs or video taken during counselor tours or other activities where notice is provided
  • Technical information collected through cookies and similar technologies, including IP address, browser and device information, pages viewed, links clicked, referring sources, and interactions with our website, emails, or advertisements 

Payments are processed by third-party payment providers. The UK Study Expert does not generally receive or store complete payment card numbers or payment-account credentials.

Please do not submit sensitive personal information through general contact forms or community discussions unless we specifically request it through an appropriate process.

3. How We Use Personal Information

We may use personal information to:

  • Provide website features, university search results, and quiz matches
  • Respond to inquiries and deliver requested resources
  • Provide products, programs, communities, events, tours, and admissions services
  • Process payments and manage accounts, registrations, and purchases
  • Communicate about services, deadlines, events, university opportunities, and relevant updates
  • Connect interested students with participating universities when authorized
  • Personalize and improve our website, resources, and services
  • Measure website activity, advertising, and campaign performance
  • Protect our website, users, business, and legal rights
  • Comply with legal, tax, accounting, and regulatory obligations

We will obtain consent where required by applicable law.

4. University Matches and Participating Universities

The UK Study Expert works with participating UK universities, which may pay for listings, visibility, recruitment, lead generation, events, and other partnership services.

The UK University Match Quiz generates results from this participating university network. It does not evaluate every university in the UK, and a paid partnership does not guarantee that a university will appear in every user’s results.

To receive quiz results, users must consent to The UK Study Expert sharing their information with the five universities included in their results. Information is automatically sent to all five matched universities, and users cannot select individual universities.

Information shared may include the user’s name, email address, academic profile, degree interests, anticipated entry year, location preferences, and other quiz responses relevant to the match.

Matched universities may contact users about courses, admissions, scholarships, events, and related opportunities. Each university processes the information it receives under its own privacy policy.

The UK Study Expert does not provide mobile telephone numbers or SMS consent records to participating universities for marketing or promotional purposes.

Quiz matches do not guarantee admission, eligibility, scholarships, course availability, or a response from a university. Users who do not want their information shared may use our university search without completing the quiz.

5. When We Share Personal Information

We may share personal information with:

  • Service providers that support website hosting, communications, payments, analytics, advertising, scheduling, events, communities, file storage, and business operations
  • Participating universities as described in Section 4
  • Employees, contractors, consultants, and professional advisers who need the information to perform services for us
  • Government authorities or other parties when disclosure is required by law or reasonably necessary to protect safety, rights, property, or legal claims
  • Parties involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction 

Service providers may use their own subprocessors to deliver their services. Their handling of information is governed by their agreements and applicable privacy practices.

6. Cookies, Analytics, and Advertising

We use cookies and similar technologies to operate and secure our website, remember preferences, understand website activity, support website features, measure campaign performance, and deliver advertising.

Where required, we obtain consent before using nonessential analytics or advertising technologies. You can learn more and manage your choices through our Cookie Policy and the Cookie Preferences link in the website footer.

Certain disclosures to advertising providers may be considered targeted advertising, a “sale,” or “sharing” under applicable US privacy laws, even when no money is exchanged.

Because participating universities pay The UK Study Expert for recruitment and related partnership services, providing prospective-student information to those universities may also be considered a sale of personal information under certain laws.

Depending on where you live and whether the applicable law applies, you may have the right to opt out of certain targeted advertising, sales, or sharing.

7. Email and SMS Communications

We may send communications related to resources, quiz results, purchases, registrations, accounts, communities, programs, events, or other services you request.

With your consent or as otherwise permitted by law, we may also send marketing emails or text messages. Consent to receive marketing text messages is not a condition of purchase. Message frequency may vary, and message and data rates may apply.

You may unsubscribe from marketing emails using the link included in each email. You may cancel SMS communications by replying STOP. For assistance, reply HELP or contact [email protected].

Opting out of marketing does not prevent us from sending necessary transactional or service- related communications.

Mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. We may provide mobile information to service providers that support messaging delivery, customer service, or technical operations. SMS opt-in data and consent records will not be shared with third parties for marketing purposes.

8. UK and European Data Protection

When UK or European data protection law applies, we rely on one or more of the following legal bases to process personal information:

  • Your consent
  • Performance of a contract or steps requested before entering into a contract
  • Our legitimate interests, provided those interests are not overridden by your rights
  • Compliance with a legal obligation

You may withdraw consent at any time. Withdrawal does not affect processing completed before consent was withdrawn.

The UK Study Expert is headquartered in the United States. Personal information may be processed in the United States and other countries where our personnel, universities, and service providers operate. Where required, we use an appropriate legal mechanism for international transfers.

9. Retention and Security

We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, manage preferences and consent, resolve disputes, protect legal rights, and comply with applicable obligations.

Retention periods depend on the nature of the information, the relationship involved, and applicable legal, accounting, contractual, and operational requirements. When information is no longer reasonably required, we may delete or anonymize it.

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No website, database, or transmission method can be guaranteed to be completely secure.

10. Children and Teenagers

General educational content on our website may be accessed by students under 18.

Users must be at least 16 years old to complete the UK University Match Quiz, join the UK Student Community, or register for student programs or services.

For students who are 16 or 17, a parent or legal guardian must enter into service agreements and make or authorize purchases. Parent or guardian approval may also be required for participation, information sharing, community membership, events, travel, or releases.

Our services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate parental or guardian consent.

If we learn that information was collected from a child in a manner that does not comply with applicable law, we will take appropriate steps to delete it. A parent or guardian may contact us at [email protected].

11. Your Privacy Rights

Depending on where you live and whether the applicable law applies, you may have the right to:

  • Request access to personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of certain information
  • Restrict or object to certain processing
  • Receive certain information in a portable format
  • Withdraw consent
  • Object to direct marketing
  • Opt out of certain targeted advertising, sales, or sharing
  • Appeal a decision concerning a privacy request
  • Complain to an applicable privacy authority
  • Exercise applicable privacy rights without unlawful discrimination 

These rights are not absolute. We may verify your identity, retain information when legally permitted, or deny a request when allowed by law.

To submit a request, email [email protected] with the subject line Privacy Request. If applicable, you may appeal a decision by replying to our response with the subject line Privacy Appeal.

UK residents may also contact the UK Information Commissioner’s Office. EEA residents may contact the data protection authority in their country.

12. Third-Party Services and Communities

Our website may link to universities, application systems, payment providers, community platforms, social media services, and other third-party websites.

This Privacy Policy does not control how those organizations use personal information. Please review the privacy policy of the relevant third party before providing information.

Information posted in a community may be visible to other members. Do not post academic records, financial information, immigration information, login credentials, or other sensitive information in community discussions.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, practices, technology, or legal obligations.

When we make changes, we will update the Last Updated date. We will provide additional notice or obtain consent when required by applicable law.

14. Contact Us

Questions, concerns, and privacy requests may be directed to:

The UK Study Expert LLC
600 S Dixie Hwy, Suite 559
West Palm Beach, Florida 33401
United States
Email: [email protected]
Website: theukstudyexpert.com

Please use the subject line Privacy Request when contacting us about personal information.